FAQ: Frequently asked questions:

  I paid a software product. How long does it take, until i become the product key and the link to download the software ?

We will send you an email with the link to download the software and the product key, as soon as the money in-arrived on the bank or paypal account.

  I have bought the software on a CD-Rom. How long does it take, until i become the CD-Rom ?

We will send you the software on a CD-Rom, as soon as the money in-arrived on the bank or paypal account. Your product key will be sent as email or CD.

  How long could it take to get a reply on a question ?

Usually within 24 hours.

  Is it possible to pay in other currencies ?

If you would like to pay in other currencies, you need to use paypal.

Terms of delivery:

  1. Delivery as download

If you are ordering this software as download, you need to pay nothing for delivery. After we received the money, we will send you an email with the link to download the software and the product key to install them.

  2. Delivery on a CD-Rom

If you would like to buy this software on a CD-Rom you must pay more. After we received the money, we will send you the cd-rom to your address. We will send you also the product key by email.

This are the prices for the CD-Rom and delivery.

Europe: 5,00 Euro

Others: 10,00 Euro

Terms of payment:

  1. Banktransfer

If you like to pay by bank transfer you need to use our IBAN and BIC Code to transfer the money to our account.

  2. Paypal

We sell this software as download. You can buy this software from ALL OVER THE WORLD.

If you are using Paypal, you can pay in all currencies like Dollar, Euro and others. It is also possible to pay by credit-card.

You don´t have a paypal account ?

Paypal lets you send money to anyone with email. Paypal is free for consumers and works seamlessly with your existing credit card and checking account.

Open a free paypal account at:

www.paypal.com

  3. Paybox (Only in austria available

This is only for austrian customers.

  4. By post office

You can send us the money in a letter at your own risk.

  5. Credit Card

You can pay also by credit card. Look at POINT 2.

Ordering types:

  Email

You can send us an email to order a software. We need the following data in this mail: name, country, the product-name, you language and your email address. Please let us know, how you would like to pay this software. After we received this email we will send you the data that you need for payment.

  At Ebay

You can also buy this software at ebay. Let us know, how you would like to pay this one.

  Shop

If you are ordering a software at our shop, it is the same like an order by email.

***) After we received the money, we will send you an email with the product key and the link to download the software. If you are ordering the software on a Cd-Rom, we will send you this one, after we received the money.

***) Return quite: You can not return the software. Read the description or download a demo before you buy a software product from us.